County of Lee recently issued the following announcement.
Lee County Government is encouraging residents to use online services to obtain transponders as customer service center hours are reduced temporarily due to COVID-19 staff
shortages. The county last fall created an online portal for customers to get free transponders for use on the Cape Coral, Midpoint and Sanibel Causeway bridges, which use all-
electronic tolling. Visit www.leegov.com/tolls to set up an account and receive a free transponder in the mail. Motorists with transponders are not charged an administrative fee.
Many other toll agency transponders work at county toll plazas as well, including Sunpass, E-Pass, EZ-Pass, PeachPass and more. Visit the website for a list. Beginning Tuesday,
the county’s customer service center for tolling – called the LeeWay Service Center – will have reduced lobby hours for the next two weeks. New temporary hours will be 10 a.m. to
4 p.m. weekdays at the center, 1366 Colonial Blvd., Fort Myers. When normal hours are resumed, the website will be updated to alert customers. Staff shortages also may
contribute to longer hold times for customers who call the center at (239) 533-9297. In addition to getting a transponder and setting up an account, motorists without transponders
can use the website to pay toll invoices incurred via the pay-by-plate system. The website also has helpful videos about all-electronic tolling and partnering toll agencies. Visit
www.leegov.com/tolls/electronic.
Original source can be found here.
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